Accessibility

Walm Lane Surgery

114 Walm Lane, London, NW2 4RT

TelTelephone: 020 8452 0366

Out of hours: 111

Chaperones

The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “Chaperone”) will be required.

This impartial observer will be a Practice Nurse or Health Care Assistant who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. If a nurse is unavailable at the time of your consultation then your examination may be re-scheduled for another time.

You are free to decline any examination or choose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a Chaperone:

  • Maintains professional boundaries during intimate examinations.
  • Acknowledges a patient’s vulnerability.
  • Provides emotional comfort and reassurance.
  • Assists in the examination.
  • Assists with undressing patients, if required.

Practice Information

Walm Lane Surgery

114 Walm Lane, London, NW2 4RT

Practice Opening hours

The practice is open during the following times:

Monday08:45-13:00/15:30-18:30
Tuesday08:45-13:00/15:30-18:30
Wednesday08:45-13:00/15:30-18:30
Thursday08:45-13:00/15:30-18:30
Friday08:45-13:00/15:30-18:30
SaturdayClosed
SundayClosed

Practice News

Extended Appointment Access within our Network

Appointments are available in the evening and at weekends – please call the practice on 020 8452 0366 to be directed or email harness.enhancedaccess@nhs.net to book an out of hours’ appointment with one of our local linked practices. Alternatively, please visit 111 online or call 111 to be directed to the help you need. If […]

Change to North West London online consultation service:

North West London CCG, now known as North West London ICB (Integrated Care Board), are launching a new online consultation tool called PATCHS which will replace eConsult hoping to improve the experience of patients. The surgery will start using this new online consultation service on Friday 22nd July.  Very important: There will be no online consultations […]